Home Gps FAQs

Surfing Lessons GPS Style!

Welcome to Surf Lessons!  *This is the place where our surfing swami answers the most FAQs about your Garmin or TomTom GPS device! Here’s where you find the info you need to start surfing with your Sound Surfers GPS voice bundles and vehicle icons.  Don’t see your question in our list of FAQs? Just Paddle on over to our Feedback Page and send us your question – we’ll have you shredding those .wavs in no time! Our Feedback Page can also be used for any testimonials you would like to give and can't or don't log in to your account.  Good, bad or ugly......constructive criticism is always welcome!  Just type "testimonial" in the subject field and we'll print what you have written!  As always Sound Surfers LLC reserves the right to edit out inappropriate media. Need to keep it real for our little "grommet" Dudes and Dudettes!  

**(Note: Macintosh users go to Garmin Express or to TomTom Home to download applicable instructions.)**

 

General

Do your voices support TTV?

Is my Personal Information and credit card information safe?

With what TomTom and Garmin GPS units are your voice bundles compatible?

Installation

Do you have installation instructions for the TomTom or Garmin GPS voice bundle I purchased?

Device-specific questions

Why isn’t my Garmin device showing up on “My computer”?

How do I use my new voice on my Garmin or TomTom GPS Device?

How do I use my new vehicle icon on my TomTom or Garmin GPS Device?

 

Do your voices support TTV?
Not at this time. top

Is my Personal Information and credit card information safe?
Absolutely!  Your personal information is not shared with third parties and is only used to provide products and services to you.  Your credit card information is safe because we use Secure Socket Layer (SSL) encryption when you place your order and we do not store your credit card information in our customer database. top

With what Garmin and TomTom devices are your GPS voice bundles compatible?
Our voice bundled theme packs are compatible with all TomTom GPS devices connected with a standard USB cable running software version 5.0 or higher; however, TomTom voices are not compatible on the following navigation devices:  GO 1000 series, Via series, Sony XNV

We also support all Garmin nüvi models in the following series: 200, 500, 700, 800, 1200, 1300, 1400, 1600, 2200, 2300, 2400, 2500, 3700, 5000, nüvifone G60, Garminfone.  Check the complete list of supported Garmin GPS devices here.   top

Do you have download instructions showing how to install my new Garmin or TomTom GPS voice bundle to my PC?
Yes, the below links have detailed step-by-step instructions:


Garmin instructions


TomTom instructions

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Why isn’t my Garmin device showing up on “My computer”?
Depending on which GPS you have, it may not show up in the "My computer". This is a Garmin engineering issue. top

**NOTE: Your computer MUST have the latest version of the Garmin Communicator Plugin installed before attempting to download ANY GPS voices or voice bundles.  The Garmin Communicator Plugin which is a free download allows your GPS and the computer to communicate with each another.

 

Garmin

1. Choose "Tools" from Main Screen.
2. Choose "Settings".
3. Choose "Language".
4. Tap on "Current voice".
5. Scroll through the choices and choose your new Sound Surfers voice.
6. Tap "OK".
7. Choose "Back" until you get back to the Main Screen.
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TomTom

1. Tap main screen once to get to your settings display.
2. On the bottom navigation bar, choose "Options".
3. Choose "Voices and Images".
4. To use your new Sound Surfers voice, choose "Change Voice".
5. Choose your new voice by tapping it. 
6. You may either test the voice or select it for use.  Choose the option you wish.

Your new TomTom voice is ready to go! top

How do I use my new vehicle icon on my TomTom or Garmin GPS Device?

Garmin

1. Choose "Tools" from Main Screen.
2. Choose "Settings".
3. Choose "Map".
4. Tap on "Change Vehicle".
5. Scroll through the choices and choose your new Sound Surfers vehicle.
6. Tap "OK".
7. Choose "Back" until you get back to the Main Screen.
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TomTom

1. Tap main screen once to get to your settings display.
2. On the bottom navigation bar, choose "Options".
3. Choose "Voices and Images".
4. To use your new Sound Surfers vehicle icon, choose "Change car symbol".
5. Choose your new vehicle icon by tapping it. 

Your new GPS vehicle voice bundle icon is ready to go! top